CURRENT JOB OPPORTUNITIES
JOB DESCRIPTION:
Welcome desk staff is responsible for a variety of tasks including customer service, risk management, and general climbing instruction. We value friendly, detail-oriented staff, preferably with climbing experience. Applicants must have a strong work ethic, must be efficient and able to work on a reliable schedule. Applicants should have a positive attitude, be quick problem solvers, and work well with others. Excellent customer service is a must.
Work hours: Part-time, Evenings and Weekends
Starting pay: $17/hr
Must be 18+ years old to apply.
PRIMARY DUTIES + RESPONSIBILITIES:
- Open and close facility
- Greet and check-in patrons
- Give facility orientations
- Operate cash register and computerized point-of-sale (POS) system
- Maintain knowledge of gym programs and products
- Selling membership/passes/retail items
- Answer phones, take messages, register customers for classes/clinics/events
- Maintain a clean and organized gym environment for all patrons and staff
- Teach beginning and intermediate climbing classes based on experience and skill
- Mitigating and managing risks in the facility
- Process concerns/complaints in a friendly and professional manner
- Respond to emergency situations as required
- Cleaning/physical labour – Must be able to lift and move heavy objects (weights, training equipment, volumes, etc.)
QUALIFICATIONS
- First aid/CPR level A before starting
- Clean Police Information Check before starting
- High school diploma
- Previous customer service experience preferred
- Climbing experience is preferred
TO APPLY:
Please email resume and cover letter to:
Amanda Gauchier – info@blocsclimbing.com