COVID-19 FAQ

GENERAL QUESTIONS

Effective August 1st, 2020,  masks or face coverings are required* while in our facility.

A mask or face covering should have multiple layers of fabric, fit securely against your face, cover your mouth and nose, and allow for clear breathing.  Fleece masks and masks with valves are not permitted.

We understand that it may be necessary to adjust or remove your mask (to drink or eat) while in the facility. Please use proper mask hygiene and familiarize yourself with the proper use of masks prior to coming in for your session.

BLOCS has a limited amount of disposable and reusable masks for sale.

*Exemptions include children under 2 years old.

No, but it is recommended. Liquid chalk is not hand sanitizer, but formulas that use high concentrations of alcohol can help. Liquid chalk also reduces airborne chalk.

We are using a booking system to streamline facility access, and remove uncertainty and wait times. 

Behind the scenes, bookings also help us with capacity management, contact tracing, and gym cleaning.

We are assessing our process on a daily basis and are hoping to ease restrictions on bookings as time goes on. We are very grateful for your patience.

CLICK HERE to make an online booking.

Yes.  We have a limited fleet of rental shoes.  All shoes will be disinfected and put in quarantine for at least 24 hours before returning to our fleet.

We understand that these are uncertain times and there are varying levels of concern around COVID-19. 

If you do not feel comfortable returning to BLOCS and are a member, please CLICK HERE to freeze your membership

At this time, we are extending the option to freeze to all members including prepaid membership. Freeze fees will not be charged until Sep 1, 2020.

At the moment, with our limited capacity, we are reserving our spaces for climbers.

Please refrain from bringing non-climbing guests to the gym.  As we monitor how the gym is being used, we will hopefully be able to ease these restrictions.

If you are a parent of a child that climbs regularly at BLOCS, please contact us for more info at info@blocsclimbing.com.

Not at this time. We are working to adapt some of our programming to meet current guidelines and are hoping to bring them back soon.

We recommend that you do not bring any valuables and come dressed to climb.  The open cubbies under the benches are still available for storage.

Climbing holds cannot be cleaned between attempts or daily in a manner that eliminates transmission risk. While the primary mode of transmission is through airborne droplets, there is a possibility, however remote, of transmission from surface contact.

The impracticability of sanitizing holds between each attempt can be mitigated by climbers rigorously adhering to proper personal hygiene practices.  We ask that all climbers:

  • Wash/sanitize their hands upon entering and exiting the facility, and frequently throughout their session.
  • Use the hand sanitizer stations that have been placed throughout the gym.
  • Use proper respiratory etiquette – cover their cough/sneeze with their elbow or a tissue, properly dispose of the tissue and wash/sanitize their hands,
  • And refrain from touching their face, particularly during and immediately following climbing.

Following these steps, combined with all other preventative measures (staying home if sick, maintaining physical distancing, wearing masks, and enhanced cleaning) will reduce the risk of transmission.

MEMBERSHIPS AND PASSES

Prepaid Members:

Anyone who still had time remaining on their prepaid membership at the time of our closure (March 16, 2020) will have that much time remaining starting June 12, 2020. We are adding an extra 5 days of membership for each of these members. 

Recurring Monthly Members:

All recurring monthly memberships have been reactivated as of June 12, 2020. All recurring monthly members who paid dues on March 1 will have an active membership until the end of June. Your first billing date will be July 1, 2020, at which time you will be billed for your membership. 

Frozen Members:

Your membership will remain frozen until you decide to reactivate it. The time that we were closed will not count toward your 4 month freeze limit. The normal $10 freeze fee will be reinstated beginning Sep 1, 2020.

Recurring monthly memberships, one month prepaid memberships and punch pass purchases are available online only.

NOTE: At this time, You must have a valid waiver to enter BLOCS!  If you do not have a valid waiver, please fill one out online here prior to coming to BLOCS.

CLICK HERE to purchase a punch pass or membership!

Yes. Members are allowed 4 guest passes a month.  Only 1 guest per entry.

Guests must be new to BLOCS.  Please fill out a waiver online prior to coming to BLOCS.

BOOKINGS

You can make a booking for 2 people. Limiting booking numbers helps us minimize interactions at the front desk during check-in and aid in contact tracing. Our current system does not allow for the entry of multiple users when making a booking. We apologize for the inconvenience.

Please visit our booking page and click on the Cancellation request “Information and Booking” button. 

Please use this option instead of emailing or calling so that we don’t miss your cancellation.

Our booking system is in place to help with capacity management, avoid wait times, and streamline facility access. 

As we discover more about how and when users are accessing the facility, we are hoping to ease restrictions on booking-only access to the gym and allow for drop-in access when the gym is less busy.  

No. Prebooking your spot helps us with contact tracing and minimizes interactions at the front desk upon entry.

Please cancel your booking and have your friend sign up for that spot online.