COVID-19 FAQ

GENERAL QUESTIONS

BLOCS is temporarily closed as per Alberta Public Health Orders.

Please follow our social media on facebook and instagram for updates.

BLOCS is following AB public health orders.  Currently, we do not have a firm reopening date.

Please follow our facebook and instagram pages for updates.

If you would like to support us during this closure you can:

  1. Opt-in to your membership. Please fill out the change membership request form on our website, select un-freeze membership and we will continue charging you for your membership.
  2. Purchase a gift card and/or a 10 punch pass.

We are so thankful for the love our community has shown us through this difficult time and greatly appreciate your support.

Please contact us at info@blocsclimbing.com.  We will be checking our email throughout the closure and will try to respond as soon as possible.

MEMBERSHIPS AND PASSES

All members will be emailed with membership details.  Please check your junk folders if you do not hear from us.

Prepaid Members:

All prepaid memberships will be frozen as of April 7, 2021 free of charge. Anyone who still has time remaining on their prepaid membership at the time of our closure (April 7, 2021) will have that much time remaining when we reopen.

Recurring Monthly Members:

All recurring monthly memberships will be frozen as of April 7, 2021 free of charge. Memberships will be reactivated when we reopen. 

Frozen Members:

Your membership will remain frozen until you decide to reactivate it. The time that we were closed will not count toward your 4 month freeze limit. 

10 punch passes are still available online and can be used once we reopen!

At the moment, we have suspended membership purchases.  Thanks for your understanding.

Yes and Thank you!!

If you would like to continue paying for your membership during the closure, please fill out our change membership request form, select un-freeze membership, and we will continue charging your membership.

Your continued support is greatly appreciated!